Frequently Asked Questions

On this page we have provided a list of the common questions we get asked by people adding their business listing on MBoti. If you have a question that is not covered, you can always contact us and one of our team will be happy to help. Please do not hesitate to contact us regarding any matter relating to faqs via email at support@mboti.com.

Your Questions
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Sorry, we only accept UK Business listings.
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Yes you can do this. We do offer discounts for multiple listings from different businesses, as some people might own or manage several different types of business.
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ALL listings (and any subsequent edits made after approval) need to be approved by one of our team. We do this to ensure that listings meet the criteria of our accepted business types, and to make sure that listings comply with our terms and conditions.
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Yes you can make changes to your business listing at any time. Simply login using your registered email address and password, and then edit your listing accordingly. Please note that any edited listings require admin approval, but this is usually done within a few hours. If you would like us to make changes for you, please contact our support team.
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By default, any business listing that is edited, needs to go through an 'approval stage' again. This allows our team to review the changes before they are displayed to the public on our directory.
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Business listings which are not renewed or paid for in advance are suspended. The business listing is then removed from our MBoti Directory, and therefore will not appear. If you wish to have your business listing re-activated, then you would need to recreate a new listing, or contact one of our Support Team who will be able to advise you.
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NO. MBoti is a privately run business, and like many people, we hate seeing advertising pop-ups, or unrelated advertising material flash up on our screen. Your business listing is YOUR BUSINESS LISTING, and not surrounded by adverts from other companies, even our own.
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Yes our team will moderate or check reviews, before allowing them to be displayed on your business listing. This does not mean however that we accept any liability for reviews that are posted by users, BUT we will check them to ensure that they are fair and not defamatory. If reviews are posted, then we advise you always to leave a reply to the review itself.
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Mboti is operated, owned and managed by 123 Simples, a Portsmouth based web design company. Invoices and payments due will always be collected by 123 Simples, and MBoti is just one of many websites we actively manage and control.
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Unfortunately no. Any business that chooses to create a business listing with us who has made a successful payment, is then added to our directory. If for some reason, you change your mind, or cancel the service then we are not liable for any refunds.
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